Privacy Policy

1. Who We Are

Prodark Design operates under Paymyservice, providing digital design, development, and creative services.

Data Controller: Prodark Design (Paymyservice)

2. Personal Data We Collect

We may collect and process the following categories of personal data:

2.1 Information You Provide

• Name
• Email address
• Phone number
• Business information
• Billing and payment details
• Project requirements and content

2.2 Automatically Collected Data

• IP address
• Browser type and version
• Device information
• Website usage data (via cookies and analytics)

2.3 Third-Party Data

We may receive information from payment processors, analytics providers, or other partners.

3. How We Use Your Data

We process personal data for the following purposes:

• To provide and manage our services
• To communicate with you regarding projects or enquiries
• To process payments and invoices
• To improve our services and website
• To comply with legal obligations

4. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

• Contractual necessity – to perform our services
• Legitimate interests – to improve our business and services
• Legal obligation – to comply with applicable laws
• Consent – where required (e.g., marketing communications)

5. Data Sharing

We may share your data with:

• Payment processors
• Hosting providers
• IT and service providers
• Legal or regulatory authorities, where required

We do not sell your personal data.

6. International Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Comply with legal and tax obligations
• Resolve disputes

8. Your Rights

Under UK GDPR, you have the following rights:

• Right to access your data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise your rights, contact us using the details below.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience and analyse website usage.

You can control cookies through your browser settings.

10. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

11. Confidentiality

We treat all client information and project data as confidential and will not disclose it without consent unless required by law.

12. Children's Data

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children.

13. Complaints

If you have concerns about how your data is handled, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

https://www.ico.org.uk

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

15. Contact Information

If you have any questions or wish to exercise your rights, please contact:

16. Cookie Policy

16.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly and provide information to site owners.

16.2 Types of Cookies We Use

We use the following categories of cookies:

• Strictly Necessary Cookies – Required for the operation of our website (e.g., security, network management)
• Performance/Analytics Cookies – Help us understand how visitors interact with our website (e.g., Google Analytics)
• Functionality Cookies – Remember your preferences and settings
• Marketing Cookies – Used to deliver relevant advertising (only where consent is given)

16.3 Legal Basis for Cookies

Under UK GDPR and the Privacy and Electronic Communications Regulations (PECR):

• Strictly necessary cookies do not require consent
• All other cookies require your prior consent

16.4 Managing Cookies

You can manage or withdraw your consent at any time by:

• Adjusting your cookie preferences via our cookie banner
• Changing your browser settings to block or delete cookies

For more information, visit www.allaboutcookies.org

17. Cookie Banner (UK GDPR Compliant Example)

When you visit our website, you will be presented with a cookie banner similar to the following:

18. Contact Information

For any questions regarding these Terms: